st Office

Cloud Application Development Lifecycle

Nigel Leck — Sat, 19 Jun 2021 06:23:54 +0000

Overview

The stSoftware application life cycle consists of weekly incremental releases with stake holder planning and demostrations. The release cycle is two weeks from the planning phase to feature release, features are broken down into small enough tasks to be able to fit into the two week release cycle. This project management methodology is known as Agile/Scrum

Agile project management is broken up into three main phases:-

Planning
Development Sprints
Release Sprints

stSoftware cloud systems have three main environments

Do you have a process to manage complaints?

Tina Odling — Mon, 18 Jan 2021 00:20:45 +0000

Complaints Handling

stSoftware's complaints management policy is intended to ensure that we handle complaints fairly, efficiently and effectively.

We are committed to seeking and receiving feedback and complaints about our services, systems, practices, procedures, products and complaint handling.

Any concerns raised in feedback or complaints will be dealt with within a reasonable time frame.

People making complaints will be:

provided with information about our complaint handling process
provided with multiples

What is your Business Continuity Management Policy or process?

Tina Odling — Sun, 17 Jan 2021 12:15:15 +0000

stSoftware follows the principles and processes of the GPG2013 Business Continuity Management Lifecycle (BCM Lifecycle) model as the basis for business continuity management. The model is shown below:

The model identifies the six stages of activity, and repeat, with the overall aim of improving corporate resilience.

Updates for Tablet Devices

Harry Shaw — Tue, 30 Oct 2018 00:56:23 +0000

Simplicity and usability are very important to us here at stSoftware. To make your life easier we have optimised some of the layouts on your control panel for the iPad and iPhone screen sizes.

Changes include:

1. Moved Navigation buttons into top right section of screen on iPad.

2. Changed the Menu on IPad and IPhone to be a drop down rather than extending the screen.

3. Added spacing to margins to reduce clutter.

4. Added Shading and borders to various page menus to better distinguish between buttons and content

Integrated Demo App

Harry Shaw — Sun, 21 Oct 2018 23:05:51 +0000

A new Progressive Web App demo has been released. This Demo shows how a phone app can be integrated with a database giving powerful real-time mobile functionality. It is supported on both IPhone and Android. The Demo shows just a few of the possible features that can be implemented:

Uploading photos
Loading jobs
Site locations
Reporting on individual tasks
Answering questionnaires

The Demo App utilises new technology and libraries such as framework7.

More details about our progressive web Apps can be

Testing Simplified

Harry Shaw — Fri, 14 Sep 2018 02:37:18 +0000

The new Test tab is now available in the CMS and makes the testing process simple and easy. This incredibly useful tool allows the developer of a site to easily debug their product. The Test Tab utilises QUnit Testing which is a powerful, easy-to-use JavaScript unit testing framework.

Navigation:

The Test tab is located in the top menu when creating a new CMS website page. Under this tab there is the title 'Setup'. This is where you can create tests. To create a test simply click 'Add' located down the bottom of the screen

File content searching

Nigel Leck — Fri, 31 Aug 2018 03:24:47 +0000

Overview

Advanced keyword searching is now available on PDF, WORD and HTML files once automatic indexing is enabled and the indexing process has been completed.

https://www.stsoftware.com.au/site/ST/blog/article/advanced-text-search/

What changes to the SPF record are required to send emails via stServer?

Nigel Leck — Tue, 3 Apr 2018 22:29:25 +0000

The standard email gateway for sending emails is Amazon Simple Email Service

If your domain has configured an SPF record you will need to include the domain amazonses.com

For example:-

"v=spf1 include:amazonses.com -all"

How do foreign laws affect stSoftware privacy and security policies?

Harry Shaw — Mon, 5 Feb 2018 23:25:20 +0000

stSoftware privacy and security policies are based on Australian government regulations. All data and files of Australian clients are stored on Australian based servers.

PRIVACY ACT 1988 - SECT 13D Overseas act required by foreign law

Does stSoftware perform Data Protection Impact Assessments?

Harry Shaw — Mon, 5 Feb 2018 23:08:10 +0000

When implementing new processes which are likely to result in a high risk, stSoftware shall before the processing, assess the impact of the envisaged processing operations of the protection of personal data in accordance with Australian Privacy Principles. This assessment is to ensure the safekeeping of the data subjects personal information. The assessment will contain

A description of the processing operation and the purpose of this processing.
Evaluation of the necessity of the processing operation

Will stSoftware publicly notify of a Personal Data Breach?

Harry Shaw — Mon, 5 Feb 2018 23:07:03 +0000

stSoftware takes pride in its security policies and ensures the highest security levels for our clients' data. In the unlikely case of a data breach, stSoftware will follow the Australian government guidance to notify the data breach.

The notification form will contain

The nature of the breach, including categories, the approximate number of data subjects concerned and the approximate number of personal records concerned.
Name and contact details of the data protection officer.
A description of the

How does stSoftware handle personal information?

Harry Shaw — Mon, 5 Feb 2018 23:03:44 +0000

stSoftware collects personal information for billing, sales and support. stSoftware meets or exceeds principles covered in the Australian Privacy Principles Privacy Act 1988.

How does stSoftware handle the collection of Personal information ?

Harry Shaw — Mon, 5 Feb 2018 23:02:57 +0000

Your privacy is vital to us at stSoftware, and we will abide by or exceed all guidelines laid out by the APP (Australian Privacy principle) 5.2 and Principle 5.1.

Timesheet App Report

Harry Shaw — Thu, 18 Jan 2018 01:52:55 +0000

Timesheet App report allows users to regulate and monitor jobs assigned to them.

The Timesheet App is located under the Timesheets tab in the control panel. Clicking on Overview and then the Timesheet App link will cause a pop-up taking you to the application.

The Timesheet App has 3 views:

The Calender View
The Data view
The Chart view

Transaction Search

Harry Shaw — Fri, 24 Nov 2017 04:47:48 +0000

How it works

The Transaction Report is a powerful and useful search tool allowing site Admins to keep tabs on any changes made across their system.

This tool allows Admins to clearly see what changes were made, when they where made and who made them. Having this clarity allows for better information management as specific changes can be tracked along with having the ability to pick and choose what information is relevant to you.

The Transaction page is located under Admin towards the bottom of the main menu. Under admin, Click on Logs

How to set up in memory database?

Nigel Leck — Mon, 21 Aug 2017 07:18:05 +0000

Overview

Many client systems have for a number of years used "in memory" or "private" databases for the engine/app layers. Private ( in memory) databases can be used for the engine and application layer databases which are effective static between releases. Private ( in memory ) databases allow for many performance enhancements and reduces downtime when upgrading servers. Private databases should not be used for data layers ( ones that we want to keep data between releases).

How to call ReST services from Excel?

Nigel Leck — Wed, 16 Aug 2017 05:59:54 +0000

Overview

All the data from a stSoftware server can be fetched via the standard ReST API, all the standard ACLs and validation rules are applied whether the data is access via the standard screens or via the ReST API

stSoftware October 2016 Release Notes

Nigel Leck — Wed, 26 Oct 2016 01:05:20 +0000

Summary

Performance enhancements
Excel template for accessing ReST services
Screen expander
Xero sync support added
Fixed all XSS issues in core system identified by scans with https://www.tinfoilsecurity.com
Fixed text expander
ReST sync fixed
Upgrade of core components
ReST v7/class enhancements
Other

Progressive Web Apps: Best of both worlds

Nigel Leck — Tue, 28 Jun 2016 03:43:58 +0000

Progressive Web Apps (PWA) offer faster, leaner cross platform (iOS/Android) app development with the look&feel of a native app but with the maintainability of a web site. PWA templates have been integrated into our CMS. PWA are a game changer for old native app development with it's lean low cost development life cycle, automatic security updates and rapid design tools. The user experience is smooth & consistent with offline access.

Progressive Web Apps have been integrated into to CMS

Nigel Leck — Thu, 23 Jun 2016 03:57:24 +0000

The CMS has now integrated support for Progressive Web Apps ( PWA).

PWAs are reliable, fast, and engaging. They can be accessed when the user is offline or on unrelaible networks.

How compatible are the template Progressive Web App ( PWA)?

Nigel Leck — Wed, 22 Jun 2016 04:27:46 +0000

Below is the current lightouse report for the template app-contract-list

How is the PWA manifest generated?

Nigel Leck — Wed, 22 Jun 2016 03:35:09 +0000

Once the site is marked as a "Progressive Web App" a new tab will be displayed "Manifest". This allows the developer to change the default values.

How are user timezones detected?

Nigel Leck — Sat, 11 Jun 2016 05:06:02 +0000

The user's timezone can't be detected by a ReST call itself.

The client's public IP addresses we can be used in combination with freegeoip.net ReST service to find a rough location.

When a client logs into the system, the client's timezone is passed as a parameter in the ReST call /v1/auth/login/{username}.

The web pages that use the library jstz to detect the timezone and then does log-in via ReST. We remember the user's timezone in the database session record.

How to install spell checker

Nigel Leck — Tue, 10 May 2016 21:27:52 +0000

Summary

To enable spell checker, the package 'aspell' needs to be installed on the server side. TinyMCE calls a web service 'v1/spell' to check spelling and store words in the user's dictionary.

How to synchronize data between stSoftware server and an external system.

Parminder Singh — Tue, 26 Apr 2016 07:09:35 +0000

Summary

A client program calls the stSoftware server with the /v6/sync/{className} ReST service for the class name that is required to be sync'd to an external system. The since parameter controls which record changes will returned. Initially the program starts with a default value for since, once the result set of the changed records has been scrolled through a new value of since will be returned from the server. The returned since is the server time of the last change returned.

For each record changed

How to set order your products in store

Lei Gao — Sun, 3 Apr 2016 23:38:47 +0000

1. Set a sequence on Selling Details tab to order this product:

This sequence will be used in "All" category

2. Set the sequences on Categories tab to set the order of this product in any categories:

This sequences will be used in the corresponding categories

All stSoftware's web services are published with interactive documentation.

Nigel Leck — Wed, 30 Mar 2016 02:17:27 +0000

All stSoftware's web services are published using Swagger which gives interactive documentation, client SDK generation and discoverability.

Below are all the standard RESTful web services and how to use them.

How to hide menu items

Nigel Leck — Mon, 21 Mar 2016 23:14:41 +0000

Mark the menu as "Inactive"

Refresh menu ( "QuickStart" will be hidden)

How to disable unused modules

Nigel Leck — Mon, 21 Mar 2016 22:45:32 +0000

There are many modules enabled by default. This leads to screen clutter. Disabling the modules that are not used will lead to less user confusion and screen clutter.

Navigate to "Admin->Settings-Modules"

Disable the module

Refresh task screen and the "Timesheet" tab will be gone

How to create a ReST magic number?

Nigel Leck — Tue, 2 Feb 2016 04:11:41 +0000

To set up a new API key for a ReST service:-

Choose the ReST service to create the API key for ( steps 1-3)
Open the data entry screen for the selected service ( step 4)
Select the "security" tab ( step 5 )
Create a new magic number ( step 6)
Choose the user access to use for this service and press OK ( step 7-8)

The demonstration system can be used to try out the ReST services.

https://demo2.jobtrack.com.au/magic/3101/A5AE-9806

How to build and edit email template in minutes.

Liam Itzhaki — Wed, 20 Jan 2016 04:59:36 +0000

How to build/edit template

Navigate to Emails > Templates

Select the template to edit or create new one.

Fetch data from the database

Data from the system can be added to the template subject or body using field tokens.

The token format is ${object.field}

Object can be: recipient, sender, target or globals.

Use the recipient object to fetch data from the current recipient you send the email to.

Use the sender object to fetch data from the current sender of this email.

Use the target object to fetch data from the object

How to retrieve forgotten passwords?

Nigel Leck — Thu, 19 Nov 2015 02:56:23 +0000

Steps

Enter your email, phone number or user name
Choose associated email or phone
Wait for email or SMS
Enter the confirmation code
Enter your new password

How to enable desktop notification?

Lei Gao — Wed, 11 Nov 2015 01:01:32 +0000

When you get a new desktop notification, your browser will ask for your permission to show the desktop notification by default.

Chrome:

Click the "Allow" button in the pop up

Firefox:

Select "Always Show Notifications"

You can always change the notification permissions for a site.

Chrome:

go to Settings
click the "Show advanced settings" link at bottom
click the "Content settings" button in Privacy section
scroll down to "Notification" section
click the "Manage exceptions..." button

Firefox:

Open the site

How to set up Google Analytics tracking

Nigel Leck — Thu, 29 Oct 2015 00:28:20 +0000

To set up Google Analytics tracking of your web site.

Log into you Google Analytics account.
Create a new Tracking ID
Switch to the SEO tab in the web site and enter the Tracking ID
All standard templates will automatically create the Google tracking script when a tracking ID is entered and not in design mode.

Journal tab performance enhancements

Nigel Leck — Wed, 7 Oct 2015 07:52:31 +0000

New in version 8 of the standard screens is asynchronously loading of log history.

The log tab will now appear almost instantly, no matter how many journal entries.

Hosting Service Level Agreement (SLA)

Tina Odling — Tue, 29 Sep 2015 07:20:59 +0000

Back-ups & Redundancy

All databases are backed up and transferred off site nightly.

As part of the document storage process files have a SHA-1 (Secure Hash Algorithm 1) hash calculated and then the files are compressed and encrypted. The SHA-1 and the encryption keys are stored in the client's database. The compressed encrypted documents are stored on multiple file server nodes in the cluster. Each night the encrypted documents are replicated off site.

What are my IP rights?

Tina Odling — Tue, 29 Sep 2015 06:53:02 +0000

Summary

stSoftware's award winning patented multi-layered database structure separates generic and custom client code and data into different database layers. The code and data held in the Client App Layer and the Client Data Layer are the intellectual property (IP) of the client. The code and data held in the st Engine/App Layers are the IP of stSoftware.

The multi-layered database structure provides more than a designation of IP, they are integral to customising a generic solution which is rapid and affordable

What is the stSoftware deployment process?

Nigel Leck — Tue, 15 Sep 2015 06:57:24 +0000

Summary

The stSoftware incremental upgrade process consists of a continuous integration system and three separate staged environments.

stServer suggested Java arguments

Nigel Leck — Thu, 27 Aug 2015 12:03:48 +0000

Below are the standard JVM server parameters.

G1 Garbage Collector

-XX:+UseG1GC
- Turn on the G1 garbage collector.
-XX:MaxGCPauseMillis=250
- Target a maximum pause time of no more than 250 milliseconds.

How to check your ReST service returns expected format/values?

Lei Gao — Fri, 14 Aug 2015 05:51:06 +0000

You can view all the ReST services and their details via CMS/RESTful API

You can also try or edit a ReST service here

To set up a sanity check for a ReST service, click the "Edit" button, and go to "Sanity" tab

Click "Add" button to add a new sanity check or click one check to edit it.

Enter the additional path, and all parameters, the results section will show you the response status and response JSON

Click "Add" button in the "Checks" section to add one check for this sanity check. Enter the JSON Path you'd like to

stSoftware July 2015 Release Notes

Tina Odling — Fri, 14 Aug 2015 05:43:43 +0000

July 2015 - System Enhancements

New Distribution Method to distribute Published Website Articles via email:

Now you can publish an article to your website and easily distribute it via email to a list of Contacts.

The new distribution method uses Email ReST Variables which identifies and automatically adds the email Subject and email Body to be distributed to the Recipients. For example if you have a monthly Newsletter Article which you create this can be Published to your website and now it can also easily be distributed via our ReST service as

How to distribute a published article via email

Tina Odling — Fri, 14 Aug 2015 04:30:57 +0000

To distribute a published article via email firstly you have to enable the Distribution module and you'll need to have Admin level access. You can find the Distribution module in Modules tab of Admin/Settings screen:

Go to the main menu and click on Articles/List Articles, find the published article you want to distribute, go to Distribution tab, and check "Enable" checkbox.

Once Distribution for this article is enabled, you can add Distribution Methods. You don't have to select Email Template or enter

Setup heart beat monitor

Liam Itzhaki — Fri, 14 Aug 2015 02:14:10 +0000

1. Generate two magic numbers to access the application from another process (monitor) without using user:password.

Go to 'Customize > Classes' and search for the class DBMagicNumber and click on create DBMagicNumber

Set the command to: TASK LIST UPDATE_NOTIFY;TASK BEAT MONITOR;

Save and copy the generated key from the field 'Magic Number' .

Create a second magic number and set the command to: HEALTH show human DISK;

Save and copy the generated key from the field 'Magic Number' .

Note: Only user with

HTTPS versus HTTP, the debate is over.

Nigel Leck — Thu, 19 Mar 2015 23:50:34 +0000

SSL is secure socket layer ie. HTTPS:// instead of HTTP://

Every web page that is sent via HTTP:// is in plan text and can easily be intercepted or even changed via what is know as "man in the middle" or "man on the side" attacks.

Mobile network provides often "improve" HTTP web pages by injecting their own scripts & images, often these unwanted "improvements" break the page being served. HTTPS prevents the carriers from being able to inject their own content.

Even when you only access the system via

How to test Access Control Limits (ACLs)?

Nigel Leck — Thu, 19 Mar 2015 06:15:25 +0000

Overview

Access Control Limits (ACLs) are the expression of the systems information security policies, they can be complex in their nature and vital to not only be correct but also to be seen as correct. The ACLs sanity checks allow for this business level visibility to the information security policies.

All sanity checks in the base product are run as part of the system build process which does not proceed if there are any failures.

The sanity checks allow for dummy data to be generated ( but not saved) and the

Upgraded the default site SSL to get an A+ grade

Nigel Leck — Sun, 8 Mar 2015 06:21:45 +0000

Overview

The default SSL handler for the hosted sites has been upgraded to include "perfect forward secrecy" and we have dropped support for the weaker SSL ciphers.

The drop of the weaker SSL ciphers means old browsers such as Windows XP IE7 will no longer be able to connect via HTTPS. IE7 will still be able to connect to the non-encrypted HTTP sites or alternatively Windows XP users can use more modern browsers Chrome or Firefox.

HTTP Strict Transport Security (HSTS) has been enabled by default, HSTS

JDK7 end of life April 2015

Nigel Leck — Tue, 30 Dec 2014 02:06:32 +0000

Summary

Oracle public support for JDK7 will end as of April 2015. Oracle will automatically upgrade JRE7 to JRE8 as of January 2015.

As of January 2015 the supported version of Java will be JDK8, all clients will be upgraded within the next quarterly release cycle.

Format your emails with Cascading Style Sheets.

Liam Itzhaki — Wed, 22 Oct 2014 01:27:19 +0000

Cascading Style Sheets (CSS) can be used to style your emails; create professional branding, specific marketing and event styling

You can add a CSS to every email / for an individual user email account / email template / or specific email.

1. System wide email CSS - Once you add a system wide email CSS all new emails will use this style.

Go to : Admin > Setting > select tab named 'Email' and set your CSS

With this example the email editor for all the users would look like the below.

2. User account email CSS - Your

How to use site default article template

Lei Gao — Thu, 9 Oct 2014 23:48:21 +0000

Each CMS site could have one default article template, you can set it in the Admin tab of the site data entry screen.

Select Handlebars as the default article parser, then enter the handlebar template

When you insert an article compoent in a page, it will look like:

Then you can add your style sheet to change the looking of the article

Severe Bash vulnerability affects Unix-based systems including Linux and Mac OSX

Tina Odling — Fri, 26 Sep 2014 02:15:32 +0000

On 25.09.2014 a severe internet security alert was issued for many Linux/Mac systems. stSoftware immediately patched all our cloud hosted servers in response to this alert.

We advise individuals or organisations with Unix-based systems they will need to patch all internet facing Linux/Mac servers immediately.

See Severe Bash vulnerability affects Unix-based systems including Linux and Mac OSX for more information on how to manage this internet security issue.

We recommend internet users subscribe

How to use the "Web Folders" from Mac OS

Nigel Leck — Tue, 9 Sep 2014 06:43:11 +0000

You can use cloud file manager as a web folder (webDAV) on Mac by "Map network drive" lunching Finder and choosing the menu item "connect to server" from the "Go" menu.

Choose "Connect to a server"

Then enter the URL of your Job Track server https://hostname/dav

You'll then be asked for your user name and password:-

Now the files will be listed as if they were local to the Mac:-

How to define a RESTful Web Services?

Nigel Leck — Thu, 4 Sep 2014 12:40:53 +0000

Overview

Representational State Transfer (ReST) has gained widespread acceptance across the Web as a simpler alternative to SOAP- and Web Services Description Language (WSDL)-based Web services.

The resources are acted upon by using a set of simple, well-defined operations. The REST architectural style constrains an architecture to a client/server architecture and is designed to use a stateless communication protocol, using HTTP/HTTPS.

The system allows a series of RESTful services to be defined. The ReST service will normally return a JSON object

Local business marketing brochure

Tina Odling — Thu, 7 Aug 2014 01:46:02 +0000

Online store product shipping rates

Lei Gao — Fri, 1 Aug 2014 06:48:07 +0000

Overview

When you have a E-Commerce store you need to define your shipping rates & rules. You'll probably want to configure more than one type of service, so that your customers can choose from a range of delivery costs. In particular, you should remember that it will cost you more to ship to some regions than others, so you're likely to need more than one shipping rate if you send products across long distances as well as locally.

The shipping rates will be likely based on the size and weight of the products to be shipped. The shipping

stSoftware's E-Commerce

Nigel Leck — Tue, 22 Jul 2014 22:33:25 +0000

How to show RRP in online store?

Lei Gao — Mon, 14 Jul 2014 06:05:19 +0000

Go to Store/Products menu, edit the product you wish to show the RRP, go to Selling Details tab, enter RRP in Details section and check the "Show RRP" checkbox.

Now the RRP is shown in the product page of the online store

What are the major changes over the since JobTrack 4 ( Nov 2012)

Nigel Leck — Wed, 9 Jul 2014 08:04:49 +0000

The changes to the system have been broad over the 18 months development period.

Moved to JDK7 after end of life period of JDK6
Content Management System
- ReST Excel
- ReST services
Cloud File Manager
- Web Folders
- Shallow Copy of files ( duplicate files in different folders shares the same raw file)
New responsive control panel
E-Commerce
- PayPal integration
Enhanced login page and session management
HTML5 validation of every generated screen
iPhone & iPad support on standard screens
Numerous performance improvements

Cloud Application Development Lifecycle

Nigel Leck — Mon, 7 Jul 2014 01:19:45 +0000

Can the system be customised whether it's hosted as a cloud service or installed on our own server?

Tina Odling — Thu, 12 Jun 2014 07:27:46 +0000

Hosted or installed - all stSoftware's web systems can be tailored to suit client's requirements. We offer Continuous Improvement Programs which deliver customisations and updates as a discounted monthly service or Ad-hock services.

All our web systems come with an extensive suite of standard modules, screens and functions which when tailored provide a rapid and affordable custom solution which is robust and mature and provided as a full service commercial software application. Whether you have a hosted (cloud)

Java Code generator enhancements for JDK7

Nigel Leck — Wed, 11 Jun 2014 01:22:48 +0000

Overview

How that JDK6 support has been dropped after Java 1.6 reached EOL in February 2013. The new COIN Java 7 language features have been added to the code generator.

See an example of the generated Java code for SiteScriptModule here

What's best practice software maintenance for self-hosted systems?

Tina Odling — Fri, 6 Jun 2014 04:19:28 +0000

Software Maintenance Program for Self-Hosted Systems

Our Software Maintenance Program for Self-Hosted Systems provides for 1/4ly system updates and professional services at a 40% discount of standard rates for system maintenance and customisation. This program is intended to ensure systems are well maintained, have the latest security updates and see that users benefit from stSoftware's investment in leading-edge web technology; with little disruption and high user acceptance due to the maintenance

How to use the site and page configuration xml

Lei Gao — Mon, 2 Jun 2014 01:19:32 +0000

Sample xml:

Print few layouts at once.

Liam Itzhaki — Tue, 27 May 2014 07:18:31 +0000

For example:

Tick the records you would like to print in the jobs report screen and select the layout 'Job Sheet'.

stSoftware's Forms is a web based designer

Nigel Leck — Sun, 25 May 2014 08:03:21 +0000

JobTrack Version 5 Released

Tina Odling — Sun, 4 May 2014 11:07:14 +0000

Overview

The new powerful, stylish and responsive Control Panel menus, in the latest version JobTrack (Version 5).

Introduction to JobTrack (Version 5). Responsive and Collapsible Menu Features.

JobTrack’s new responsive menus, provide the ideal vertical and horizontal navigation on both pc and mobile devices. The menus utilise a mix of stylish space saving icons, dropdowns, collapsible and expandable segments. Along with a fluid-like responsive layout, that will re-size and reposition, into the optimal viewing style, according

How to set the store PayPal account?

Lei Gao — Wed, 23 Apr 2014 05:03:38 +0000

Go to Admin/Settings menu, Database tab, you can find the Default Pay Pal Account dropdown and Use Live PayPal Server checkbox in Financials section.

You can select a PayPal account or create a new PayPal account

By checking "Use Live PayPal Server" checkbox, all purchases from the store will be real money transactions, uncheck this checkbox to use PayPal sendbox server (test server), no real money transfered.

How is document searching performed?

Nigel Leck — Mon, 21 Apr 2014 03:47:10 +0000

Overview

All documents that are added to the document explorer are automatically indexed by Apache Lucene. Once a document is indexed the normal advanced text searching can be done.

Image searching feature

Nigel Leck — Sun, 20 Apr 2014 05:20:43 +0000

stSoftware uses the Lucene API to provide the document indexing for searching. The functionality of the Lucene core API is extended with the Lucene Image Retrieval (LIRE) API. When an image file is uploaded/changed in the cloud file manager automatic LIRE indexing on the image is performed and stored as a searchable attribute of the image file.

The system allows for searches of images with exact or similar image content based on the LIRE index. All documents (including images) have a SHA1 checksum performed

Does stSoftware support Structured data searching?

Nigel Leck — Sat, 19 Apr 2014 12:48:03 +0000

Overview

Any field in the system can be marked as "searchable" which will then allow the system to search on these fields in a high performance manner as they will be automatically indexed. Any field can be searched on but without an index so slower.

stSoftware server is a Mature multi-tenancy Software-as-a-Service (SaaS) framework.

Nigel Leck — Sat, 19 Apr 2014 11:58:33 +0000

Overview

stSoftware server is a multi-tenancy software-as-a-service (SaaS) framework. The stSoftware system was awarded Australia's first innovation patent and won the National e-Business Award in 2002. The system is based on Industry standard open source frameworks and libraries.

Meeting invites now include an attachment with the event details.

Lei Gao — Wed, 16 Apr 2014 05:21:59 +0000

Overview

When people are invited to your meeting a special file will be included in the generated email which can be imported into their mobile phone calendars so that they don't miss your special event.

Important notice about the Heartbleed bug for stSoftware customers

Tina Odling — Fri, 11 Apr 2014 01:20:06 +0000

Overview

The Heartbleed Bug is a recently discovered vulnerability in the OpenSSL cryptographic software library used by many of the world’s web servers to secure information using TLS. If the web site is vulnerable then a hacker could expose 64k of the server's memory without any trace in the server's logs. The server's memory exposed could include the server's private encryption key or other information such as usernames and passwords.

How to view current active sessions for a user?

Nigel Leck — Tue, 8 Apr 2014 07:36:13 +0000

Overview

By clicking on the "Welcome user name" you will be shown your user set up, with the list of current sessions.

If you see an IP address that is unfamiliar to you, we suggest you change your password immediately to secure your account against unauthorized access. Your current IP address is displayed below the table. In most cases, we guess the location by matching your IP address to a broad geographical location. The location and IP mappings might not always be accurate, especially in cases

What details of a user sessions are available?

Nigel Leck — Tue, 8 Apr 2014 06:01:04 +0000

Overview

Normal users are restricted to view only their own session details. Administrators may see the session details for all users.

Active sessions can be forcibly logged out from the session details screen. The list of active sessions for a user can be viewed from the "My Setup" screen.

Beta test our new control panel

Lei Gao — Wed, 26 Mar 2014 20:28:55 +0000

Overview

A new responsive design for the main control panel.

Features include:-

Responsive design
Search box now searches articles.

- Latest emails
- Open tasks
- Alerts
- Password change, settings & log out
Email Menu
Task Menu
Alert Menu
Search Articles

Try out the Demo

Professional Services Pricing

Tina Odling — Wed, 26 Mar 2014 01:15:46 +0000

stSoftware Professional Services and Packs

stSoftware's professional IT and development services are provided by our own web and cloud experts in Australia who are highly trained and experienced. Professional service packages are very popular with our clients as they can utilise the full range of our IT services at discounted rates. Packages include Continuous Improvement Programs (CIP) or Professional Service Packs.

CIPs and Professional Service Packs allow our client's to innovate, disrupt and implement new technology

You have such big ideas but so few characters...

Nigel Leck — Tue, 25 Mar 2014 20:55:04 +0000

Overview

Our free text shorter service uses a clever combination of word replacement, adorable images and good old fashioned magic to optimize your tweets. In case you don't have hours to sit with your teenager to learn the latest hipster abbreviations this service is for you.

How to configure the ideal stSoftware server cluster?

Nigel Leck — Fri, 21 Mar 2014 05:29:41 +0000

Overview

Best practice network design for a highly scalable, distributed web system has:-

- No single point of failure.
- Fault tolerant
- Servers are locked down
- Defence in depth
- Load balancing
- Lowest possible permissions/access for each component
- Health monitoring for each component

Can you explain your development, staging and disaster recovery environments?

Tina Odling — Wed, 19 Mar 2014 06:44:02 +0000

Development Environment

We normally use our own in-house development servers, as they are already setup and configured to our solution server requirements it is cost effective and efficient.

How are server issues (faults etc) monitored?

Nigel Leck — Wed, 19 Mar 2014 04:09:55 +0000

We have automated heart beat monitors which checks the health of the servers and a number of background tasks. In addition to checking the list of known tasks database read & write actions are performed and the available disk space is checked. If the heart beat monitor itself takes more than 5 minutes to run an alert is sent. The heart beat monitor runs every 15 minutes.

The list of tasks that the system will monitor are defined in the class DBTask.

A task is defined by:-

code which uniquely identifies this task

How are SQL Injection attacks prevented?

Nigel Leck — Fri, 14 Mar 2014 00:22:35 +0000

SQL injection is a code injection technique, used to attack data driven applications like stSoftware.

stSoftware systems support a number of web accessible protocols including:-

ReST
SOAP
Web Forms
GWT RPC

All protocols access the underlying data through the DAL ( data access layer). There is NO direct access to the underlying data store no matter which protocol is used. Each protocol accepts the request to read or write data and then perform the protocols validations and then passes the request on to the DAL to execute the request which in turn validates the request, checks the user's access and perform any validations before returning the result.

SQL & XSS attacks are automatically tested for each of the supported protocols. Listed below are the standard SQL injection strings attempted.

SQL Injection String

"&%00<!--\'';你好

\'; DROP

How can stSoftware's CMS be used to manage events and resources?

Angus Leck — Thu, 13 Mar 2014 07:06:38 +0000

Events and Resources are managed through multiple Modules.

They are briefly outlined here;

Events

Details, site, time and date, duration

Invite attendees – select attendees then click send invitation button to send template email to all attendees & record status and attendance

Scheduler

scheduling events - resources according to availability, skill set, location

Admin

manage staff resources – availability rules, specialisations and rates

Timeline

Easy graphical interface for tasks, events, jobs (projects

Exporting Reports to PDF and Excel

Liam Itzhaki — Tue, 11 Mar 2014 01:57:25 +0000

Click on the Export button and then choose the file format of your choice: CSV, PDF or Spreadsheet (EXCEL)

Marking the records by clicking on the left hand checkbox, will export only the selected records.

New template "Munter"

Lei Gao — Fri, 7 Mar 2014 01:47:32 +0000

A new template "Munter" has been added to our Content Management System (CMS). Munter is a very handsome Bootstrap 3 theme. Comes with beautiful features like a fixed arrows navigation, a nice portfolio showcase and a smooth scroll.

Sections:-
- Home
- About
- Articles
- Mission
- People
- Contact
All site details can be updated via the site wizard

Home page - mobile

What is the recommended upgrade schedule for self hosted systems?

Nigel Leck — Tue, 4 Mar 2014 04:32:34 +0000

We recommend at least quarterly maintenance release are installed to your test environment, tested then promoted to your production system as part of the normal software maintenance cycle.

Regular and timely updates reduce the risks of running a live system that is out of sync with stSoftware's current version and enables your users to benefit from our R&D program, which is our investment and commitment to continually improve our systems for our customers (in recent years we have typically invested over

Windows Active Directory Single Sign-on for stSoftware servers

Nigel Leck — Sun, 2 Mar 2014 00:14:08 +0000

Overview

Single sign using Microsoft LAN Manager (NTLM) allows users within a intranet enviroment to use the system without the need to re-enter their password once they have logged into the Windows network.

Note the NTLM protocol can only be used within a internet environment.

New template "Grayscale"

Lei Gao — Fri, 28 Feb 2014 01:33:43 +0000

A new template "grayscale" has been added to our Content Management System (CMS). This template is a fully functional, premium quality Bootstrap theme. It includes the following features:

Easing scroll function for smooth navigation
Fully Functional, home + 3 pages Website
- Home
- About
- Mission
- Contact
Google Map of your office location
All site details can be updated via the site wizard

New template "Business Casual"

Lei Gao — Wed, 26 Feb 2014 05:12:53 +0000

The Content Management System (CMS) contains a new template "Business Casual"

Fully Functional, 4 Page Website:
- Home
- About
- Blog
- Contact
Integrated article modules
Bootstrap Carousel Built-In for the lastest published articles.
Google Map of your office location
All site details can be updated via the site wizard

Site Wizard can create a professional site in minutes.

Nigel Leck — Wed, 26 Feb 2014 04:26:47 +0000

Our site wizard is a simple way to get a professional website

Simply click on the wizard, enter your company details into the form provided and your information will automatically populate the pre-designed website template of your choice, giving you a quality website in minutes. You can choose to use this website, change the template, or tweak it to your hearts content, our system is accommodating and easy to use.

There are a number of pre-designed site templates included in the base system.

What is the new Calendar?

Lei Gao — Tue, 18 Feb 2014 00:27:03 +0000

The new Calendar is a full-sized, drag & drop calendar. It uses AJAX to fetch events on-the-fly for each month/week/day.

Select from the filters to change the date range and items displayed according to type, category, status and assign to. Items are tasks, events, sales opportunities or jobs which have been entered and scheduled to a day and time. You'll see items in the calendar. Click on the item to see the details of the item. You can switch between the calendar and timeline view any time.

We've listed some handy Calendar Tips at the

How to dynamically resize images on the server side?

Nigel Leck — Fri, 31 Jan 2014 20:33:29 +0000

Overview

The download of large images to the client browser which will be later resized to be a smaller image is very wasteful and slow.

Let the server dynamically resize and cache your images with NO overhead to subsequent calls. To use in your HTML just add the desired behaviour to the URL e.g "?max-width=100"

What is the recommended configuration for a Linux server?

Nigel Leck — Sun, 26 Jan 2014 10:36:19 +0000

Overview

All Linux servers are locked down to the highest security standards possible. All services are off by default and all ports shut. Only the required services started.

To lock down a server:-

What is the new Timeline module?

Tina Odling — Thu, 23 Jan 2014 02:49:04 +0000

Timeline is more than a graphical representation of your JobTrack data, it is interactive allowing you to link back to the item with a click to see the full details, edit and add details.

Select from the filters to change the date range and items displayed according to type, category and status. Items are tasks, events or sales opportunities which have been entered and scheduled to a day and time. You'll see items in timeline bands with a colour line representing their scheduled time and duration. The items you can view on

How do I send out event invitations?

Liam Itzhaki — Thu, 16 Jan 2014 05:32:04 +0000

Create a new event.

Invite your contacts by selecting the tab 'Invite Others'

Send the invitation via email

Press the button "Send Invitation" to create an email populated with your contacts.

The email opens up with a pre defined template that can be changed.

Page Keywords Meta Tag

Nigel Leck — Wed, 8 Jan 2014 10:40:27 +0000

The "keywords" meta tags is no longer used by any of the major search engines. Under some circumstances they can actually be scored negatively against the page rank, when a high count of irrelevant or duplicated key words are added.

The system will automatically de-duplicate keywords if entered. For example if "SEO, meta, Seo,tags,,," is entered as the list of keywords, the list will be converted to "SEO, meta, tags"

Later releases will deprecate the entry of key words completely. Currently Google completely

Assigning a domain (host) name to your stSoftware hosted website or web system

Nigel Leck — Wed, 1 Jan 2014 02:22:34 +0000

After you have registered a new domain name with a domain name (DNS) provider such goDaddy , or you have an exisiting domain name, you need to change the associated IP address so that your domain name points to stSoftware's servers.

Or contact us to add "Assigning your domain name" service to your website or websystem package and we'll manage it for you.

Assign your domain (host) name to the IP addresses of our servers

Have your DNS pointed to either of the two groupings of IP addresses below;

101

What is Web Forms?

Lei Gao — Fri, 20 Dec 2013 00:38:20 +0000

stSoftware's Forms is a web based designer

stSoftware's Forms is a web based designer that enables web forms to be created quickly and easily. Forms can then be consumed on most common mobile devices from the internet, anywhere and anytime. stSoftware's Forms are integrated with stSoftware's Workflow to automate business processes and deliver rich cloud applications.

Quick and Easy Forms Design

Empower business users and enhance developer productivity:

Auto-generate forms to support your business applications
Customize forms quickly with

HTML component accessibility validation

Lei Gao — Wed, 18 Dec 2013 21:59:11 +0000

When a HTML component is changed validations for the validity and for accessibility will be performed.

Check your articles,email & pages Accessibility

Lei Gao — Wed, 18 Dec 2013 21:43:56 +0000

HTML code in the rich text editor to be checked

click the Check Accessibility button to check

Check results in another browser window

How to configure DNS round robin for web server failover?

Nigel Leck — Wed, 18 Dec 2013 21:25:42 +0000

Server Cluster

A cluster of servers (two or more ) can be setup and the DNS entry for your site can be defined with the IP addresses for each of the servers, this is known as Round-robin DNS

Customizing your login screens

Liam Itzhaki — Mon, 16 Dec 2013 01:26:19 +0000

Screen URLs can be found under: Admin > Setting > Passwords tab

The login screen can be customised from the CMS module.

Go to : CMS Sites > Select "public" site > Go to "pages" tab and select the "login" screen.

Now You can modify the login page and the CSS properties.

Alternatively, the login page can be copied, and customised. The login URL will have to be updated in the setting screen.

Social features are integrated into the core of the CMS

Nigel Leck — Sat, 14 Dec 2013 10:20:10 +0000

When articles are published the built in social integration automatically posts the article to the requested social sites.

When posting to twitter the title and subtitle are automatically shorten to within the 140 character limit.

All published articles are automatically published via the RSS feed.

The CMS automatically generates an XML Sitemap which can be submitted to search engines for faster indexing of new content.

Reporting facilities

Nigel Leck — Fri, 13 Dec 2013 07:33:53 +0000

There are many built in reports created in the screen painter.

Jasper Reports can be designed and uploaded for more complex reports

External tools such as Open Office or Excel can be used to generate reports via JDBC or ReST web services.

What are the supported browsers?

Nigel Leck — Fri, 13 Dec 2013 06:45:06 +0000

Supported desktop browsers

Supported tablets

iPad 2+ with iOS7+
Android tables 4.3+

Is workflow customizable?

Nigel Leck — Fri, 13 Dec 2013 06:04:59 +0000

Workflow is a series of activities that form a real world process and defines the order in which these activities are processed and their dependencies. In a software sense, ' work flow' refers to the triggering of events and the processing of corresponding actions. This process turns a software application from being simply a data entry and retrieval system into a business application that reflects business processes, thus increasing both quality and productivity and reducing costs.

System security overview

Nigel Leck — Fri, 13 Dec 2013 04:49:56 +0000

Overview

stSoftware designs systems to meet or exceed all aspects of the Australian Government Protective Security Policy Framework PSPF. At stSoftware, we take security very seriously. Our ephemeral workload servers are locked down to be accessed only via bastion hosts; the support team can only access the bastion hosts themselves via secure shell from specific IP addresses.

stSoftware follows Infrastructure as Code principles for all AWS services.

Does the CMS include a script manager?

Nigel Leck — Thu, 5 Dec 2013 10:41:18 +0000

Every page can define a script and/or include a number of script modules.

Each script module can have many versions of the JavaScript.

Each script version can specify what is the maximum and/or minimum browser version compatible with this script. The page can specify the a maximum version number for inclusion or just the script module. The script manager will include the highest compatible script version.

New control panel pages

Lei Gao — Thu, 5 Dec 2013 05:19:01 +0000

Create new looking pages for QuickStart, Contacts, Business Units, Quotes, Jobs, Financials, Inventory, Purchases, Timesheets and Subscription

QuickStart page:

Quotes page:

How to change the standard screen ?

1. Open CMS Site menu, open the data entry screen for site "intranet"

2. Click the "Clone" button for the page you'd like to modify, enter a path, eg: cp/myQuickStart and click "OK" button

3. go to Customize/Menus, open the Control Panel menu

4. Open the QuickStart menu, change the url to /site

User Access Control Limits

Nigel Leck — Thu, 5 Dec 2013 04:17:19 +0000

Every class in the system has ACLs (Access Control Limits ) which prevent CRUD ( Create, Read, Update and Delete) of records that are unauthorized. These ACLs are applied to all requests regardless of where or how the requests is made.

The same ACLs apply to web forms, SOAP requests, ReST or any other protocol.

How to manage the site structure?

Nigel Leck — Thu, 5 Dec 2013 02:10:58 +0000

Each site has a series of pages and menus. A page can be taken offline or scheduled to be taken on/off line at a certain time. The menu and site maps will automatically adjust accordingly.

RSS feed aggregation

Tina Odling — Wed, 27 Nov 2013 21:20:21 +0000

The system comes with a number of standard components but any valid script/HTML can be added as a component using the ActiveHTML component.

Rotating Banner ads

Nigel Leck — Wed, 27 Nov 2013 21:06:56 +0000

yes, the site owner can/should be able to change anything.

And technically they can as it's all just JavaScript/HTML/CSS.

An example is SRL when they publish an article the banner image is placed on the carousel and linked to the article. The page reads this information from the RSS feed.

Content Management System (CMS)

Tina Odling — Wed, 27 Nov 2013 10:32:47 +0000

The stSoftware CMS is a complete online solution with everything you’d expect from an advanced CMS, plus a whole lot more to give you greater control over your website and business data, and unify your communications.

Designed to make it easy to manage the flow of content across multiple websites, our CMS is the ideal solution for group-based organisations such as franchise networks, enterprises and government agencies.

Does the system have comprehensive error handling and logging?

Nigel Leck — Wed, 27 Nov 2013 10:05:20 +0000

All web access is recorded in the standard Apache web access logs.

The server logs can be configured via log4j

All database changes are logged by user and time.

Aged breakdown of job charges according to billing cycle

Liam Itzhaki — Wed, 27 Nov 2013 05:38:33 +0000

Categories in the job summary screen (Not Completed, Ready to Invoice, Balance Payable, Paid)

Not Completed

Sum all the labour charges/tasks which are still opened.
This will give us indication about how long the tasks are still opened.

- Current - we started to work on the task in the last 7 days
- 7 days - we started to work on the task more then 7 days ago but less then 14 days ago.
- 14 days - we started to work on the task more then 14 days ago but less then 30 days ago.
- 30 days - we started to work on the task

What coding standards are used by stSoftware?

Parminder Singh — Wed, 27 Nov 2013 03:40:00 +0000

Our Java coding standards can be found here which are adopted by all our developers.

We follow Agile development processes, which includes writing automated unit tests for business logic. This allows systems to evolve with confidence.

References:-

Original stSoftware coding standards document.

What are the security, back-up, disaster recovery and firewall services?

Tina Odling — Tue, 26 Nov 2013 23:10:21 +0000

Security

Industry standard best practice for passwords for both the web server and Linux machines. Site designers do not have direct access to the underlying Linux server, the raw database or files. All changes are done within sandbox of the system.

Easily integrated with other web applications through open standards.

Tina Odling — Tue, 26 Nov 2013 10:19:56 +0000

Users may access all allowed data via the Web Forms or via Industry standard protocols such as:

ReST which returns data in both JSON and XML formats.
SOAP
WebDav
ICal
GWT RPC
JDBC

All requests for data or modification to data goes via the DAL ( Data Access Layer) no matter which protocol is used. There is NO direct access to the underlying data store. The DAL checks the ACLs ( Access Control Limits ) for each data request and performs all validations on each data modification. When data is modified

How to access ST data from Microsoft Excel via ReST web service

Lei Gao — Tue, 26 Nov 2013 01:42:28 +0000

Excel connection details

1. Click the Data menu, select Import External Data/New Web Query

2. Enter the XML REST address in the Address field, and click "Go" button, the login dialogue pops up, use your ST system user name and password to login

3. You should see the XML below it once you login.

4.Click the little yellow array on the top left of the XML to select the XML to import, then click "Import" button

5. select the position to import the data and click "OK" button to import.

6. Data imported

Validation for Emails, phone numbers, first and last names.

Nigel Leck — Fri, 1 Nov 2013 21:18:26 +0000

The following field validations have been added.

Validations
Field	Validation	Reason
Email	The host name for the email will be looked up to match sure it's valid and active. The email must match the following pattern:- ^[A-Z0-9._%+\-#'&]+@[A-Z0-9.-]+\.(?:[A-Z]{2}\|com\|org\|net\|edu\|gov\|mil\|biz\|info\|mobi\|name\|aero\|asia\|jobs\|museum)$ Examples of valid and invalid email addresses:- bill@microsoft.com bill@junkdomain.com abc@.	When sending emails a large number of bouncing emails will cause our servers to be marked as spammers

How to add additional file servers?

Nigel Leck — Wed, 25 Sep 2013 11:08:52 +0000

One file store can have many file volumes.

When a file volume is full mark it as "ReadOnly"

Create a new volume and all new file uploaded will be stored on this new volume.

When we create/upload a file we never actually change the existing raw file only create more versions.

What is the standard install directory structure?

Nigel Leck — Sat, 21 Sep 2013 00:14:17 +0000

The standard install comes pre bundled with:-

Apache Tomcat - web server/servlet container
ActiveMQ - message server

The following are the main directories:-

activemq-data/ used for the message server
apache-tomcat/ used for Tomcat web server
bin/ contains all the standard scripts and ant XML files
cache/ the cache directory ( outside of the web document root)
data/ the database files.
dev/ the source code.
docs/ the compressed and encrypted documents.
logs/ all the logs for the system.
private/ temporary

How to embed (instead of link) images in the email?

Nigel Leck — Mon, 16 Sep 2013 21:44:35 +0000

There is an option "embed remote images" in the "Advanced" tab, if turned on I'll fetch the image and then embed the image in the email.

How to move a component into a new division?

Nigel Leck — Mon, 16 Sep 2013 11:34:29 +0000

Create a division "content" and do a search for it from the advanced tab "container" field to place the existing component into this new division.

How to add unsupported attributes to a page?

Nigel Leck — Sat, 14 Sep 2013 03:21:10 +0000

The XML is in the form

<page>
    <head>
          <meta name="viewport" content="width=device-width"/>
    </head>
</page>

All child elements of the "head" element will be included in the generated page.

How to add a component to a division of an extended template page.

Nigel Leck — Sat, 14 Sep 2013 01:52:21 +0000

Create the target division

Enter the target division details including the ID for the division.

Open the data entry screen for the division that you want to "snap to" the template page division.

Drag & Drop files onto emails, jobs, quotes & contacts.

Lei Gao — Fri, 13 Sep 2013 00:44:22 +0000

You now can drag & drop to add attachments for emails, jobs, quotes and contacts.

Simply drag your files from your computer and drop them to the "Attachment" section in email compose screen.

You also can drag & drop files to tasks and quotes data entry screen to add them as attachments:

Contact data entry screen accept files as attachments as well.

Note: you can't drop files in the text area. It will break the drag & drop function. You can close the browser window and open the screen again to do

What are the MINIMUM platform requirements?

Nigel Leck — Tue, 10 Sep 2013 07:07:33 +0000

stSoftware server Minimum requirements

The system is a pure Java SE implementation. All extensions required to the standard JDK7+ install come bundled with the system installation. The system is intended as a large multi-user web application, having large internal data caches which require generous amounts of RAM on the server machine.

The server is compatible with standard Java servlet 3.0 or above container. Supported servlet containers include :

Well supported with adequate and timely technical support.

Tina Odling — Thu, 5 Sep 2013 05:13:22 +0000

Online technical documentation

User Help
Developer APIs
Check our BLOG page for quick answers to some of our most common support requests.

Support multiple site publishing and authoring

Nigel Leck — Thu, 5 Sep 2013 03:41:32 +0000

stSoftware systems are built from the ground up on a unique multi-layered database structure which allows documents, articles, business rules and all other types of data to be selectively and securely shared across many systems and sites.

A layered database system is the aggregation of the layers below by selectively placing data and documents in different layers they can be securely shared across the different systems.

Detailed design of a layered database system Multi-Layered DB Application-document

How to disable menu/modules?

Nigel Leck — Tue, 3 Sep 2013 07:00:42 +0000

Choose the menu "Admin/Settings"

Choose the Modules tab and disable enable the modules as required.

How do I re-arrange the control panel menu items?

Nigel Leck — Tue, 3 Sep 2013 05:35:04 +0000

Choose the menu item "Customize/Menus"

Choose "CONTROL_PANEL"

The data entry screen for the "Control panel" menu will open up

Choose a menu item, many properties of a menu item can be changed.

How to add extra contact categories?

Nigel Leck — Sun, 1 Sep 2013 08:14:00 +0000

The pick list manager is located under the "Admin" menu.

Once you have opened the "pick list manager" choose the option "Contact Category"

Can HTML files be edited online?

Nigel Leck — Fri, 30 Aug 2013 01:26:16 +0000

Firstly right click on the file in question and choose "Data Entry Screen"

The data entry screen will open in "Rich Text" Mode:-

By clicking on "use raw" the editor will switch to raw HTML mode:-

How to use the "web folders" from Ubuntu file Explorer

Nigel Leck — Thu, 29 Aug 2013 22:52:39 +0000

To mount the cloud file manager as a web folder (webDAV) using Ubuntu 13.04

From Ubuntu file manager "File" menu choose "connect to server"
Enter the connection details
1. server URL your-db.jobtrack.com.au
2. type "WebDAV (HTTP)"
3. Folder "/dav/docs"
4. Your user name & password
Navigate to the required web folder

Note: Must use HTTP to mount web folders in Ubuntu 12.04 due to an intermittent error "SSL Handshake"

Which iPad versions are supported?

Nigel Leck — Sun, 18 Aug 2013 22:33:04 +0000

The system heavily uses tinyMCE for HTML editing. Apple is no longer releasing updates for IPad 1 which has bugs which prevent tinyMCE from working as a result we can no longer support iPad1.

How to use the "web folders" from Windows Explorer

Nigel Leck — Thu, 15 Aug 2013 05:10:26 +0000

You can use cloud file manager as a web folder (webDAV) on Windows 8 by right clicking on "Computer" and then "Map network drive"

Click on "Connect to a website..."

Then enter the URL of your Job Track server https://hostname/dav

You'll then be asked for your user name and password:-

A success dialog will be shown with an option to open the location

Now the files will be listed as if they were local to the machine:-

Cloud File Manager

Nigel Leck — Thu, 15 Aug 2013 02:03:36 +0000

Cloud File Manager

The Cloud File Management (CloudFM) module provides a fast, accurate and secure way to manage and exchange business documents. Documents can also be managed in JobTrack via Web Folders - see below for more detail.

Documents can be attached to individual items within JobTrack such as Contacts or Tasks. They can also be added into the Document Manager and then linked to a relevant Contact, Task or other module item.

Features

- Ensure long-term readability by storing in native format
- Control access

SME Gateway adopted the JobTrack system from stSoftware

Tina Odling — Wed, 14 Aug 2013 06:12:06 +0000

SME Gateway adopted the JobTrack system from stSoftware in October 2012. Since then the SME Gateway staff has increased by 40%. There are usually 50 concurrent projects under management. A typical month would see more than 30 jobs priced and bid.

JobTrack is used to coordinate the workflow to achieve these through puts.

The iCAL interface provides an intuitive, real time interface to the status of all jobs and bids to available everyone, wherever they are. The Apple calendar, we use also allows us

What is SEO?

Nigel Leck — Sun, 11 Aug 2013 06:31:48 +0000

There is a lot of fuss nowadays about search engine optimisation (SEO). Apart from sounding cool and highly complex what is SEO? Well to tell you the truth it is quite simple in fact.

Lets start with the first part "search engine". Most obvious examples of these are Google Search, Yahoo, Microsoft Bing, Yandex and many others. Search engines are in fact web applications that contain information about your site and hence when a user searches for some keywords or phases the search engine can match those

How to place the unsubscribe link in an email?

Lei Gao — Sun, 11 Aug 2013 01:44:57 +0000

${unsubscribe.Click Here} will add the link to unsubscribe the newsletter. "Click Here" is the link text

Easy tools to master email marketing!

Lei Gao — Sat, 10 Aug 2013 00:07:09 +0000

Remember the most important goal with emails is that they are opened

Whether you are composing an email to one person or designing an email campaign to 1000's of recipients using the Email module, you should follow a few simple pointers to increase your Open and Read statistics;

Your recipients are more likely to open an email when they recognise the sender, so make sure your sender address clearly identifies where you are from.
A clear and honest subject line will illicit a better initial response, also builds trust over time that the recipients

What to do when you get an email warning about "variable is deprecated"

Tina Odling — Fri, 9 Aug 2013 07:59:31 +0000

You may have seen email warnings about "variable is deprecated". The system has been updated to warn if an email variable or bit of code which is 'deprecated' or out of date. (I had to look up what that meant! - see https://en.wikipedia.org/wiki/Deprecation).

What do you do?

You can click Continue to send the emails and it will be fine.

To stop seeing the warning we just need you to update your email template to the new formats for email variables. For example $recipient.firstname,Sir/Madam$ it is

Validation of page URLs

Nigel Leck — Thu, 8 Aug 2013 02:50:16 +0000

Search engines treat hyphens '-' and underscores '_' differently from one another. Google has clearly stated that when it comes to URL structure, using hyphens rather than underscores makes it much easier for them to identify what the page is about. Take a look at an excerpt below from the Google support blog on URL structure.

See more at:-

How to link my JobTrack calendar with my calendar on Google, Apple iCal or Outlook?

Liam Itzhaki — Wed, 7 Aug 2013 07:00:46 +0000

View JobTrack dates on iCalendar Applications

Task & Event dates / Sales Opp & Quote timings / Job milestones & deadlines

Use JobTrack's iCal button to easily view your time critical sales dates & job schedules on Google Calendar, Apple iCal or Microsoft Outlook.

The new iCal button makes it so easy to integrate your JobTrack data with iCalendar* applications like Google Calendar. This means you can view time critical database information conveniently on your preferred on-line calendar application on your mobile or other

How to configure websense to use JobTrack

Nigel Leck — Wed, 7 Aug 2013 03:53:06 +0000

Incidences of "Invalid HTTP request" have been seen when the websense proxy server is used. The proxy server must be configured to allow all SSL traffic to the server.

Java Code to validate email addresses

Nigel Leck — Tue, 30 Jul 2013 23:02:17 +0000

Website content - why fresh is best

Tina Odling — Tue, 30 Jul 2013 06:38:53 +0000

Websites should be fresh - always up to date

The key ingredient for making an engaging site is relevant content which gives answers & insights for your targeted audience.

Business and society leaders recognise that an engaging website will generate sales or better service their members and are willing to invest time and resources in the creation of a new site. An engaging website generates new sales and great customer service. Business and society leaders recognize this, and invest time and resources into the creation

Block hack attempts from all foreign & unknown locations.

Nigel Leck — Thu, 25 Jul 2013 01:51:07 +0000

The file /etc/hosts.deny on Unix/Linux can block login attempts based on counties. The below is a simple host.deny file to block all countries but your own ( in my case Australia), sure this is not the whole answer to securing a system but it sure cuts down the number of hack attempts.

sudo vi /etc/hosts.allow

#
# hosts.deny This file describes the names of the hosts which are
# *not* allowed to use the local INET services, as decided
# by the '/usr/sbin/tcpd' server.
#
# We will block *all*

Does renaming a page's path automatically redirect from the old page path?

Nigel Leck — Fri, 19 Jul 2013 05:03:07 +0000

Pages can have any number of aliases. When a page's path is renamed the system will automatically add an alias from the page's previous path to the current page.

This prevents 404 errors which are a well known cause of user frustration and lower SEO rankings.

When a user requests a URL first a matching page is searched then the page aliases are searched, if a matching page alias is found then that page is used. There are NO 301/302 errors returned there is just many paths to the same page.

Can different sites be created for different host names?

Nigel Leck — Fri, 19 Jul 2013 04:19:24 +0000

To make a site the default for a domain or set of domain names a comma separated list of host name patterns is entered.

The default site is calculated to be the first PUBLISHED site with a matching host name pattern, if no matching sites then the first site will a blank host name list.

The domain name registry itself must be done as normal to point to the system with providers such as goDaddy or Netregistry

Support for Questionnaires

Nigel Leck — Thu, 18 Jul 2013 04:36:50 +0000

A sample questionnaire :-

http://polls.stsoftware.com.au/site/climate/

To create a questionnaire:-

List of questions:-

Create a new question:-

List of choices:-

Resulting sample survey:-

Handlebar (mustache) support in stSoftware's CMS

Nigel Leck — Sun, 2 Jun 2013 11:48:24 +0000

A quick demonstration of the Handlebar (mustache) support in stSoftware's CMS. https://github.com/jknack/handlebars.java

Article creation, editing and publishing

Liam Itzhaki — Fri, 24 May 2013 02:18:25 +0000

Overview:

Article creation couldn't be easier with stsoftware, our system allows you to create your articles on-site and takes care of the formating for you so all you have to be concerned with is the content of your website. The system has built-in checks and balances making quality control easy, all changes made to an article can be seen and reverted if need be and any new content can be put up for review without being published.

Page META description

Nigel Leck — Mon, 13 May 2013 07:54:28 +0000

The HTML META tag "description" allows you to influence how your web pages are described and displayed in search results. A good description acts as a potential organic advertisement and encourages the viewer to click through to your site.

A page META description should be short. The description in the <meta description> tag should to be between 25 and 160 characters in length. A <meta description> tag which is too long will be displayed truncated and can be seen as spam by search engines. The optimal length

WYSIWYG Content Editing that provides varying levels of WYSIWYG editing control depending upon the complexity of editing requirements?

Nigel Leck — Fri, 10 May 2013 05:19:22 +0000

When in CMS design mode, when the designer mouses over a component an EDIT button is shown for 5 seconds. A orange dotted line will outline the component that will be edited.

Editing a breadcrumb component:-

Editing a text component:-

Editing a HTML component:-

How to use variables with CMS components

Liam Itzhaki — Tue, 7 May 2013 04:21:52 +0000

Variables can be used with CMS components to reduce duplication and easy maintenance

Below is an example of using variables in an ActiveHTML component.

Types of Variables:-

1.Site Config XPath Variable

This variable uses xpath statement to fetch values from the site configuration xml.

Below is an example of site configuration XML that should be used for site scope.

2.Page Config XPath Expression

This variable uses xpath statement to fetch values from the page configuration XML.

It looks and behaves similar to '

stSoftware's Franchise Cloud Systems

Tina Odling — Tue, 23 Apr 2013 22:54:41 +0000

Cloud Systems Enhance Franchisee Management and Operations

Looking for a cloud platform?

So you can provide centralized franchise services, like call centres and stock ordering,

Block the use of "remember me" logins for users outside your trusted zones

Liam Itzhaki — Thu, 18 Apr 2013 07:04:51 +0000

Go to: Admin > Setting > Passwords, and set the trusted zone field with your trusted IPs/HOSTs.

In this example:-

Only the IPs/Hosts '192.168.7.*, localhost, 127.0.0.1' are allowed to have rember me option, except the IP "192.168.6.3".

The selection of contact categories is easier and simpler than before.

Liam Itzhaki — Thu, 18 Apr 2013 01:58:26 +0000

New enhancement was added to select contact categories and group by parent category.

Before:

Click on 'Add' categories used to open a new screen to select the wanted category.

Now:

Categories are ready to be selected and can be grouped.

How to setup contact categories group

How does group contact categories work?

Liam Itzhaki — Thu, 18 Apr 2013 01:49:00 +0000

How does it work:

In the example below, by selecting the parent category called 'Group 1' , all the sub categories 'Finance,Other,Supplier' are selected automatically.

Or we can only select the sub category (Like the category 'Marketing' In the example below)

Search for contact by category

How to group categories:

Go to Admin and open the 'pick list manger' and select the table called 'Contact Category', this table holds the list of categories.

Create new category like 'Group 1', this category will be

Using GWT super dev mode

Nigel Leck — Mon, 15 Apr 2013 10:10:41 +0000

NOTE: You MUST be using GWT version 2.5.1 or better. The source maps were broken in GWT 2.5

Add to your GWT module :-

com/aspc/cms/gwt/site/Site.gwt.xml

         <add-linker name="xsiframe"/>
         <set-configuration-property name="devModeRedirectEnabled" value="true"/>

Add to the build.properties file:-

         gwt.main.package=com.aspc.cms.gwt.site.Site

 Start the superdev server:-

         

Add the property SUPER_DEV_MODULE to the webserver startup

    

In Chrome enable source map



Select

Reliably handling externally processed records in an highly concurrent environment.

Nigel Leck — Fri, 12 Apr 2013 06:35:38 +0000

Multi-Threads: SyncBlock a replacement of the synchronized keyword

Nigel Leck — Fri, 12 Apr 2013 04:28:36 +0000

Multi-Threads: secondary cache design

Nigel Leck — Fri, 12 Apr 2013 04:23:52 +0000

Support for Search Engine Friendly URLs?

Nigel Leck — Thu, 11 Apr 2013 04:53:21 +0000

Article titled with non URL friendly characters will be automatically translated to a friendly path when published.

http://en.wikipedia.org/wiki/Clean_URL

http://www.seochat.com/c/a/search-engine-optimization-help/tools-for-seo-search-engine-friendly-urls/

Does stSoftware's CMS include intuitive CMS authoring?

Tina Odling — Tue, 9 Apr 2013 02:59:56 +0000

1) When authoring a new article the user selects the type of article (specific article types can be customized as required).

2) Edit the newly created article.

3) Publish the article once ready

Does stSoftware's CMS include the ability to move pages within the navigation structure?

Tina Odling — Tue, 9 Apr 2013 02:58:46 +0000

Pages and menu items are easily re-ordered, by changing the items sequence number.

Does stSoftware's CMS allow for the creation of CMS managed e-newsletter campaigns?

Tina Odling — Tue, 9 Apr 2013 02:57:55 +0000

The system has a central Contact Relationship Management (CRM) module. The standard features include bulk emailing and email templates.

Email templates with "mail merge" substitutions is a standard feature.

All reports can be exported.

New contacts can be entered. Sections of the standard forms can be hidden as required or new forms can be created.

Easily import contacts using the import wizard, which includes a number of predefined templates. Custom layout can also be used.

Release Notes: stSoftware's CMS Upgrade

Tina Odling — Mon, 8 Apr 2013 07:11:37 +0000

stSoftware's CMS Upgrade

Includes new Page Controls which greatly advance the intuitiveness of page editing, a separate Article menu to easily set access priviledges for Article Authors, and a new icon on folders to quickly visualise when they are 'Public'.

stSoftware's CloudBlocks

Nigel Leck — Sat, 6 Apr 2013 22:48:39 +0000

We are highly experienced in successfully planning and implementing custom cloud and web systems for a variety of organizations, including those with complex data requirements.

CloudBlocks universal modules and full range of enterprise level tools provide a substantial head start, reducing costs, time and risk

"Our decision to use the ST Engine (CloudBlocks) as the foundation for our system proved to be cost-effective both in terms of development time and resources. ST enabled us to meet our aggressive

What databases are supported by Cloud Blocks.

Tina Odling — Fri, 5 Apr 2013 20:31:25 +0000

The system has been tested on the following databases

PostgreSQL 9.1+
MySQL 5+
Sybase 12+
Oracle 12.5+
Microsoft SQL server 2007+

The Cloud Blocks stores all the data in simple key/value pair tables, which are support by all major databases. All data access is done via the JDBC driver for the database. The main requirements of the database is that it's ACID compliant and has a JDBC driver for the current Java version.

JobTrack for SME's

Tina Odling — Tue, 2 Apr 2013 10:35:46 +0000

Easy online access to the best CRM and management tools to quote and run jobs.

View Job P&L's, invoice and record payments, create purchase orders for jobs or inventory.

Work better as a team with Job summaries, user grouping and shared documents/files online.

Keep up to date with calendar, auto email/sms alerts and day sheets.

Talk to us about adding your website for a complete fully integrated, no hassle online business solution.

Get connected and work on the go!

JobTrack lets you run your business on a cloud or on your

Data Model now supports XPath for text fields

Tina Odling — Mon, 1 Apr 2013 20:44:56 +0000

Support for XPath as a standard field type has been added. When a field is marked as XPath then the XPath syntax highlighter will be used by default and the field value will be validated to be a valid XPath expression.

XPath syntax editor

HTML Editor

JavaScript Editor

XML Editor

CSS Editor

What are the network and server availability guarantees?

Tina Odling — Fri, 29 Mar 2013 04:34:11 +0000

We use Australian web Hosting with 99.99% up time guarantee for non scheduled downtimes

The standard hosting package comes with a 2 hour hardware replacement.

http://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/

Does Cloud CMS include a powerful search engine with the ability to prioritise results?

Tina Odling — Fri, 29 Mar 2013 04:33:52 +0000

Simple search form

Sample Advanced search form

Is stSoftware's CMS responsive Design catering to both desktop and mobile screen sizing?

Tina Odling — Fri, 29 Mar 2013 04:33:31 +0000

The system will detect the different form factors and apply different Cascading Style Sheets accordingly.

Each component in the site can be hidden or shown based on the browser's form factor.

Does stSoftware's CMS meet WCAG 2.0 standards?

Tina Odling — Fri, 29 Mar 2013 04:33:06 +0000

We check that our custom websites and content complies with http://www.w3.org/TR/WCAG and checked with http://achecker.ca/checker

Accessibility checks are built right into the WYSIWYG text editors and validation messages are given when known issues are detected in the site.

Our custom sites comply with WCAG 2.0 AAA. There is no need for alternative "accessible" versions of the custom sites as we do not use or recommend the use of unfriendly technologies such as flash or Java applets.

Does stSoftware's site builder allow the use of frames?

Tina Odling — Fri, 29 Mar 2013 04:32:54 +0000

The site designer allows for any valid HTML/CSS to be used.

Dynamic HTML components can be edited in a HTML editor.

Cascading Style Sheets can be edited in a CSS editor.

Rich text components can be edited in a text editor.

Does stSoftware's CMS include an audit trail and full version control of pages including roll-back ability?

Tina Odling — Fri, 29 Mar 2013 04:32:28 +0000

A full audit trail is automatically recorded for every change in the system. Selecting records as they were at any point of time is standard functionality.

On each standard screen there is a log tab which shows the changes to this and related records.

Each transaction record every change to every record within that transaction.

The journal can be searched using a number of very suffocated commands.

Any transaction or set of transaction can be reversed by an administrator.

Does stSoftware's site builder allow for the creation and management of micro-sites using the same CMS?

Tina Odling — Fri, 29 Mar 2013 04:32:15 +0000

The simplest way to create a new site is to clone an existing site. A site can be created for a specific host name or for "intranet only".

Does stSoftware's CMS allow consistent style sheet and link buttons across entire site?

Tina Odling — Fri, 29 Mar 2013 04:31:52 +0000

Style sheets can be specified at the site or page level and based on the browser filter.

Does stSoftware's CMS allow for mobile social media feeds?

Tina Odling — Fri, 29 Mar 2013 04:31:33 +0000

Social media feeds are seen here on on iPhone in the footer.

Social media feeds for mobile platforms and PC's are edited or added through the CMS Design function using simple mouse over Edit

Here the social media feed is designed as a footer element on all pages

Does stSoftware's CMS site builder allow selection of any page and translate it for publication to a mobile website?

Tina Odling — Fri, 29 Mar 2013 04:31:23 +0000

The designer can show or hide any component on a page based on the browser form type.

Does stSoftware's CMS automatically advise of broken links and page errors?

Tina Odling — Fri, 29 Mar 2013 04:31:14 +0000

On each save of a component validation is performed. Menu links to pages are always synchronized.

External links (not under the control of the CMS) are scanned using http://validator.w3.org/

Does stSoftware's CMS allow unlimited number of administrators each with their own unique username and password and access privileges.

Tina Odling — Fri, 29 Mar 2013 04:31:05 +0000

The system requires every user to have a unique login and indeed can be configured to logout other sessions when the user logs in via another browser.

Does stSoftware's CMS allow for the creation of user- friendly URLs?

Tina Odling — Fri, 29 Mar 2013 04:30:39 +0000

The web safe characters of the article title are used to automatically create a friendly URL. Unicode characters and non-web safe characters are converted to "look alike" web safe characters.

Site designers may enter friendly URLs for their pages.

Does stSoftware's CMS allow PDF documents and or/images to be replaced/updated in place on website creating a version history?

Tina Odling — Fri, 29 Mar 2013 04:30:08 +0000

Every version of every file is maintained and can be viewed from the log tab by clicking on the version required.

Collaboration on content will be carried out using the Job / Project management module and Wiki.

Jobs / Projects

enable tasks to be assigned to users and assign Cc alerts to multiple users to automatically share changes and updates to the task
Notes can be recorded and attachments uploaded or drag and dropped to Jobs or Tasks

Wiki

standard Wiki functionality allows users to quickly facilitate

Does stSoftware's CMS allow for the creation and editing of event calendars?

Tina Odling — Fri, 29 Mar 2013 04:29:57 +0000

The standard components for task and events can be used or any number of external events management components.

Does stSoftware's CMS allow the ability to set future publish dates and times?

Tina Odling — Fri, 29 Mar 2013 04:29:47 +0000

By setting a future date as the published time the article will not be published until that time.

Does stSoftware's CMS allow inclusion of widget scripts such as social media feeds, survey monkey feeds, youtube/vimeo video feeds and Google/Apple map placement?

Tina Odling — Fri, 29 Mar 2013 04:29:10 +0000

The system comes with a number of standard components but any valid script/HTML can be added as a component using the ActiveHTML component.

Does stSoftware's CMS allow for SEO friendly page and link designs?

Tina Odling — Fri, 29 Mar 2013 04:28:54 +0000

The CMS automatically handles SEO requirements such as sitemaps and permanent redirects when a page is renamed.

See the full list here.

Does stSoftware's CMS enable documents and pages to be made unsearchable and unable to be accessed by visitors to the website?

Tina Odling — Fri, 29 Mar 2013 04:28:00 +0000

We have 3 status: Published, Offline, and A previous version is live for articles and sites

And 4 status: Published, Offline, Publish Scheduled and Offline Scheduled for pages

Does stSoftware's CMS include spell checking and word find?

Tina Odling — Fri, 29 Mar 2013 04:27:36 +0000

The standard article editor includes find/replace and search options. We use TinyMCE for the editor, any of the TinyMCE buttons can be enabled.

Does stSoftware's CMS editor include anchoring features?

Tina Odling — Fri, 29 Mar 2013 04:27:12 +0000

The Anchor button can insert and edit anchors.

Does stSoftware's CMS allow for the management of Alt Tags, Heading Tags and Title Attribute Management?

Tina Odling — Fri, 29 Mar 2013 04:26:59 +0000

The default image editor used in TinyMCE

Does site builder and stSoftware's CMS allow pages and images to be assigned metadata?

Tina Odling — Fri, 29 Mar 2013 04:26:47 +0000

The page meta data can be set in the configuration tab for each page. All elements in the "head" element will be copied to the generated page head section.

The image meta data can be set in the "Appearance" and "Advanced" tabs of the image editor.

Does stSoftware's CMS editor include a full table features and editing tools?

Tina Odling — Fri, 29 Mar 2013 04:26:33 +0000

Below is the table editor screen

Does stSoftware's CMS editor include bullet and number lists?

Tina Odling — Fri, 29 Mar 2013 04:26:25 +0000

Insert/Remove bullet List and Insert/Remove Numbered List buttons are available in the HTML text editor.

Does stSoftware's CMS include an intuitive structured page builder to create fields for repeated content?

Tina Odling — Fri, 29 Mar 2013 04:26:14 +0000

The user can choose which type of article they would like to create, the article form contains the required fields. Additional article types and fields may be added to match your requirements.

The simple user interface allows you to organise all types of content, including text such as manuals, photos and videos into pre-designed Articles.

Your content contributors can quickly edit existing content or upload new articles, and preview. New content can be set for publishing at a later date or publish

Does stSoftware's CMS allow the content of structured pages and e-newsletter to be copied to create a new structured page or e-newsletter.

Tina Odling — Fri, 29 Mar 2013 04:26:05 +0000

Content can be pasted in paste, "paste as plain text" and "paste from word"

All articles are published via an enhanced RSS feed. The content of these articles is then reused in multiple locations using XLST throughout the site.

The site designer can create template pages and then extend these pages to reuse the template page content.

Does stSoftware's CMS include Form Creation tools?

Tina Odling — Fri, 29 Mar 2013 04:25:52 +0000

Every form in the system is created with the form painter and can be easily customized to suite the changing needs of the system.

Does stSoftware's CMS should allow for multiple file uploads of PDFs or images?

Tina Odling — Fri, 29 Mar 2013 04:25:20 +0000

The document manager allows for multiple files to be dragged and dropped from your desktop.

Does stSoftware's CMS allows placement of PDFs, Word Files, Video and Sound Files?

Tina Odling — Fri, 29 Mar 2013 04:25:08 +0000

All document types can be handled by the document manager. All files that are uploaded are automatically compressed, encrypted, check summed and stored redundantly on multiple file servers.

Does stSoftware's CMS include draft content pages and notification system (email alerts) to administrators including mark up of changes made?

Tina Odling — Fri, 29 Mar 2013 04:24:49 +0000

Events and actions can be defined on any class in the system including Articles and Pages.

Does stSoftware's CMS include page level restrictions allowing authors to publish select pages only?

Tina Odling — Fri, 29 Mar 2013 04:24:37 +0000

Articles can be published, publish scheduled or offline.

Pages can be online, offline or hidden

Does stSoftware's CMS provide accurate draft page previewing features?

Tina Odling — Fri, 29 Mar 2013 04:23:59 +0000

When designing a page (which is different to a user authoring an article) an edit button for each component appears as the designer mouses over the component.

When the designer moves the mouse to the top right of the page the "page edit" icon appears

Does stSoftware's CMS allow hyper link creation both to external and pages within the web site?

Tina Odling — Fri, 29 Mar 2013 04:23:48 +0000

The menu item page links are automatically updated when the page URL changes. The menu items for external URLs are not automatically changed.

Does stSoftware's CMS include image resizing, compression, format conversion and placement tools?

Tina Odling — Fri, 29 Mar 2013 04:23:34 +0000

Images can be resized and style set from the page authoring user interface.

All images can be compressed on the server side (reducing the size of the image downloaded to the client) by using the standard FORMAT URL parameter. The image will be converted on the server side and cached for performance reasons.

Does stSoftware's CMS allow HTML editing including a find and replace tool?

Tina Odling — Fri, 29 Mar 2013 04:23:08 +0000

The standard article editor includes find/replace option.We use TinyMCE for the editor, any of the TinyMCE buttons can be enabled.

Record changes are now displayed in a "difference" format

Tina Odling — Fri, 29 Mar 2013 01:21:35 +0000

The system automatically records each and every change to a record with who/when/what.

The display of these changes was a side by side comparison of the previous & current value. When the field that is being changed is a large text field, it was quite hard to see what the actual change was. We have improved the viewing of the transaction details to display the changes in a difference format which is color coded for deletions and insertions.

Transaction list

Changes in the one transaction

Ability to use custom post types and custom fields.

Tina Odling — Thu, 28 Mar 2013 22:30:18 +0000

Supported field types include :-

Integer
String
- Email
- URL
Boolean
Float/Double
Text
- Cascading Style Sheet
- HTML
- JavaScript
- XML
- XPath
Timestamp
Date
MultiLingual
Long
Custom

How to work around DNS (Domain Name System) outages.

Nigel Leck — Wed, 27 Mar 2013 19:00:00 +0000

On 28 of March 2013 the web's DNS was under attack by one of the largest DDoS attack in the web's history.

http://www.abc.net.au/news/2013-03-28/huge-cyber-attack-slows-internet-globally/4598574

The DNS is used by a web browser to translate a host name to a IP address, which is a bit like using a phone book to look up a person's phone number.

There are a number of ways of working around a DNS outage:-

Change the DNS servers used

This can be done on the Router setup
This can be done on the browser itsel

What software is used to build stSoftware systems?

Nigel Leck — Wed, 27 Mar 2013 06:22:48 +0000

Web Frameworks used:-

Server frameworks:-

Build control:-

Source control: CVS & SVN
Issue tracking: Integrated into base system.
Build control: Ant/Mavin
Automated testing: JUnit
Languages Used: Java 7, HTML5, JavaScript
Supported Database with

stSoftware's Cloud CRM

Tina Odling — Tue, 26 Mar 2013 10:32:15 +0000

Customers today expect personalised and convenient service – such as customer self-service to initiate services and ordering, manage and analyse their accounts and pay bills. First generation customer self-service deployments improved customer service and have also "whetted" customer appetites for better access from multiple channels and devices. This coupled with increased competition, challenges organisations to be increasingly innovative to keep customers happy while keeping costs down.

stSoftware has been providing Cloud CRM (Customer Relationship Management

Release Notes for Job Track - September 2012

Nigel Leck — Tue, 26 Mar 2013 09:24:09 +0000

Release Overview

Enhancements:

- MYOB Synchronisation is here for Contacts!This is the first of many MYOB V19 integration enhancements which will see manual exports replaced with automated synchronisation.

- WebDAV performance has been improved, see how easy it is to transfer files between your local machine and your online database with DRAG & DROP useability!

Bug Fixes:

- Auto Completer field refined specifically for contacts which have titles; Mr, Mrs, Ms, Dr...

Enhancements

- MYOB Synchronisation for Contacts. This release specifically for MYOB V19.7. Watch

Our Mission

Nigel Leck — Mon, 25 Mar 2013 04:49:35 +0000

Our mission is to create inspiring technology that improves the world.

These are big goals but they’re goals we believe are worth striving for.

Each day, we apply passion, strategy and focus in our work and in doing so, we enjoy seeing the huge improvements in ease of functionality and system reliability that our solutions generate for our clients.

We hope to have the opportunity to offer you these same advantages and we would be pleased to discuss your requirements in further detail with you.

Contact

About us

Alison Leck — Mon, 25 Mar 2013 03:35:07 +0000

Our people are recognised as truly innovative experts in online applications. Our highly talented and dedicated ICT Teams deliver high value, exceptional performance systems for all businesses, from start-ups to highly complex multi-national systems.

Our focus is to provide clients with flexible end-to-end integrated systems that optimise processes. This will empower your team enabling you to be responsive to changing demands and maximise emerging opportunities.

We are dedicated to our clients and

Our Team

Nigel Leck — Mon, 25 Mar 2013 03:31:47 +0000

The stSoftware leadership team has high-level technical skills and capability in all aspects of solution design and development, legacy system migration and project management.

We can use our knowledge, our skills and passion to leverage technology to generate significant operational improvements for your organisation.

We’re also very ‘hands-on’ in our approach, and aim to develop a strong collaborative partnership with each of our clients. Our clients comment that we’re responsive to their requirements

Values

Nigel Leck — Mon, 25 Mar 2013 03:19:30 +0000

The team at stSoftware are driven by a series of values that underpin all we do.

We strive to:	We do this by:
Be innovative	Think about the essence of a problem to guide you to the best outcome Use a simple solution if it works as well as a complex one Invent a solution if one doesn’t exist Good procedures and backups allow you to be more creative You’re smart so show it in your work and try to be inspiring
Build sustainable value	Design code with the greatest longevity in mind Write documentation which enlightens and instructs further

History

Nigel Leck — Mon, 25 Mar 2013 03:15:28 +0000

stSoftware has a long history in cloud and web technology teamed with our experience working with a range of clients from global banking equities to government vendors, franchises, member organisations and SME businesses.

Our clients choose to either install their system or utilise our cloud hosting for delivery as SaaS.

We are constantly innovating and have developed a strong base of online tools and commercial-out-of-the-box products for specific industries which can be tailored for SME's or fully

Advanced text searching on any record or document

Liam Itzhaki — Wed, 13 Mar 2013 03:42:04 +0000

Overview

A class can have many fields included in the key word search from the current record or related records.

Keyword searches give a powerful search facility in a single "Google" style search box. A convenient and simple search box can be used instead of the more advanced search screen in many cases.

The keyword index uses the Soundex algorithm to create the unique set of words, this allows for direct index searches on either the actual words or the words that sound like those entered.

Are there multiple page status' to manage webpage development through to publishing?

Tina Odling — Mon, 11 Mar 2013 03:01:32 +0000

The CMS Site builder has multiple page statuses to enable you to control the publishing of webpages while they are being developed or changed.

Page status is easy to use and gives website developers very effective control of the publishing process across the site. You can utilise different page status to manage the publishing of individual pages. For example by setting the status of a page which is under development, to 'Offline', this page will not be published (not visible on your public site) when you

The Developer provides training support for its systems.

Tina Odling — Mon, 11 Mar 2013 01:29:21 +0000

stSoftware offers a number of training programs based on our RoBUST model which is a Roles Based User Training method, to achieve higher learning levels of functionality that is highly relevant to individual users and user groups.

It is important to plan user training which is relevant to all users, can be reproduced with new staff and be scalable so it can accommodate organisational change.

User Training Strategy

The training strategy adopted will be influenced by the number of users, the complexity of

Does the mobile platform allow for the completion of forms/online applications?

Tina Odling — Mon, 11 Mar 2013 01:29:02 +0000

Mobile platforms (mac and android) are compatible with system forms and online applications and integrated to automatically process the data into system work flows.

Here is a form on an iPhone, this example shows the ability to have forms which have a further action (apply and also create a free online trial of software).

Does the system mask sensitive information from log files like credit card numbers

Liam Itzhaki — Mon, 11 Mar 2013 01:25:38 +0000

Logs data can be masked based on Java regular expressions. (https://docs.oracle.com/javase/tutorial/essential/regex/index.html)

Example - mask credit card number from log files or mask only the password from connection URL.

String like: My master card number number "4444333322221111" will be masked to "My master card number number "****************"

String like: "nigel:pass@host.com" will be masked to "nigel:******@host.com"

Does the mobile design allow for easy navigation and task completion?

Tina Odling — Mon, 11 Mar 2013 01:25:10 +0000

Does stSoftware offer guaranteed time-frames for new projects, modifications and enhancements?

Tina Odling — Mon, 11 Mar 2013 01:23:54 +0000

stSoftware can use the Waterfall project methodology which locks down business requirements and scope at the start of the project and enables set time frames with guarantees. We prefer to use the Agile project methodology as it is increasingly recognised as providing better outcomes with shorter project times and lower costs to client as overheads are reduced.

With Agile projects the client and the vendor teams work closely together on smaller deliverables. This collaborative environment reduces

Does stSoftware make available the full source code under an escrow agreement?

Tina Odling — Mon, 11 Mar 2013 01:23:05 +0000

Every system release includes ALL the source code required to build the system. The libraries that the system is built on are all open source mostly Apache Licence, BSD or LGPL ( not GPL or Affero GPL)

http://en.wikipedia.org/wiki/Comparison_of_free_and_open-source_software_licenses

How do you change the welcome page?

Liam Itzhaki — Mon, 11 Mar 2013 01:22:25 +0000

Click the [CRM] Button in the left navigation menu
Click the [Sites] Button in the left navigation menu
Click to open the [public] site

Click the [Pages] tab
Click the[Welcome] page

Click the [Script] tab to update the JavaScript if needed
Click the [Style] tab to update the style sheet if needed
Click the[welcome component] to edit the page

Design your Welcome page
Save your changes
Click the[Publish] button in the site screen

New integrated survey module

Nigel Leck — Thu, 7 Mar 2013 10:28:05 +0000

New online survey module released.

Please try out our first survey http://polls.stsoftware.com.au/site/climate/

How do you retrieve data out of the database?

Tina Odling — Wed, 20 Feb 2013 11:15:09 +0000

The standard JSON component will return the images for the banner.

Does the site builder allow for pages to be viewed within the same screen or in a new window/tab?

Tina Odling — Wed, 20 Feb 2013 10:53:27 +0000

The design mode of the CMS is the standard page/URL with an additional parameter DESIGN_MODE. The system checks if the user has CMS access and then will show the site in design mode.

What are the system password management options?

Tina Odling — Wed, 20 Feb 2013 10:36:13 +0000

Overview

The system administrator can configure the system password management and storage options to find the correct balance between convenience, performance and security. The password and login options can be configured at the global level and at a per user level.

How to add fields to the user preference screen?

Lei Gao — Thu, 10 Jan 2013 05:57:50 +0000

To add a new filter to a column say "AW"

In the painter for the "document queue" screen click on the required column.

Click "User Prefs"

The column will now be shown in the user preference screen.

Release Notes: Cloud File Manager (CloudFM)

Nigel Leck — Sat, 22 Dec 2012 06:09:17 +0000

Our Cloud File Manager (CloudFM) retains the core functionality and layout found in previous versions, but has been
completely rebuilt from the ground up with many new features and improvements based on your valuable feedback.

The CloudFM module presents a paradigm shift in file management for stSoftware. This file manager is based on an hierarchical directory structure which uses AJAX to allow administrators to arrange files on the server, in the same way they do with file managers on their personal

Independent Education Union NSW/ACT

Nigel Leck — Thu, 13 Aug 2009 20:00:00 +0000

NSW ACT IEU (Independent Education Union) Legacy system migration

Challenge

The client, the NSW ACT IEU, is a union for all staff working in non-government schools and private business and English colleges, and for teachers working in private and community-based early childhood centres throughout NSW and the ACT. A twenty-year-old legacy system was being used to manage memberships for their 30,000 members.

The legacy membership system was a critically important asset, underpinning the membership process

Fusion Marketing Design Print Media

Nigel Leck — Mon, 13 Aug 2007 20:00:00 +0000

Fusion Marketing Design Print Media

I am writing this letter to congratulate you on a first class product that has streamlined our business in our sales and production procedures and enabled Fusion to run more efficiently. Being a Marketing and Graphic Design Agency we were constantly looking for ways to improve our sales tracking and production flow.

We looked at many different systems including CRM’s from many different companies, all of which proved to fall short of our requirements. ST Software

Vista Ventures

Nigel Leck — Mon, 13 Aug 2007 20:00:00 +0000

Vista Ventures

Vista Ventures Develops Quality life Style homes in Country NSW. It designs builds and Project Managers these projects with the assistance of the Supertracker Software from ST Software.

The Internet capability of stSoftware is of particular importance to us, as it enables our staff to access up to date information on line from our sites in the Country to our head office in Sydney.

Vista Ventures uses the Quotation module in Super Tracker to identify major packages of Work. This

Solutions IE Pty Ltd

Nigel Leck — Mon, 13 Aug 2007 14:00:00 +0000

Solutions IE Pty Ltd

Solutions IE Pty Ltd is a serviced based business with a central call/administration centre and a distributed workforce. ST Software's Job Track application has provided us with the necessary tools to effectively manage client work requests from the initial inquiry through to completion.

Customer service can instantly retrieve up-to-date information for a client using any relevant information. A full history of previous communication with the client along with details such

Citigroup Global Markets Inc.

Alison Leck — Mon, 9 Aug 2004 14:00:00 +0000

Citigroup Global Markets Inc.

Smith Barney uses the ST Software Engine (Cloudblocks Framework) to develop its Equity Research Database Platform. Designed as a single unified global system this database will be deployed to over 1,500 concurrent users in more than 50 different locations around the world.

Our decision to use the ST Engine as the foundation for our system proved to be cost-effective both in terms of development time and resources. ST enabled us to meet our aggressive production schedule

stSoftware wins the National e-Business Award

Alison Leck — Sun, 1 Sep 2002 02:49:27 +0000

The Yellow Pages Business Ideas Grants program is run by Pacific Access, a leading Australian information and advertising business, and is recognised as the biggest cash reward program run by the corporate sector for small business in Australia.

The 2002 grants attracted nearly 1300 entries Australia wide, with a wide range of innovative and high quality ideas.

The awards for the state and national finalists were presented at a lunch time ceremony in Sydneys Four Seasons Hotel on Wednesday the 7th

AUSTRALIA'S FIRST INNOVATION PATENT GRANTED

Alison Leck — Mon, 28 May 2001 02:54:36 +0000

Australia's first Innovation Patent was granted on Monday 28th May for stSoftware web based, job management program, designed for small & medium businesses.

Nigel Leck, Senior Developer, yesterday received the award on behalf of ASP Converters P/L, an Australian software development company who specialize in converting existing database applications to be web-accessible. He said "this is an exciting moment for the Australian IT industry, the stSoftware database design is believed to be, not only